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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mason Schaal

Mason Schaal

September 4, 2024

5  out of  5
rating by Mason Schaal
"Shawna is absolutely amazing. She made the entire insurance process feel so comforting and easy. I was able to save on my Home, Auto, and life insurance. If you’re looking for a great agent that you can trust, I would highly recommend giving Shawna a call."
We responded:
"Thank you Mason! We are happy we could take care of your life insurance along with your home and auto! We look forward to taking care of all your insurance needs!"
Profile photo of Scott London

Scott London

August 14, 2024

5  out of  5
rating by Scott London
"I could not be happier with State Farm in general and this office in particular. Moved here from Arizona in July and shopped for new car insurance and renters insurance. The first call I made was to this agency and the rest is just history. Josh handled my needs most efficiently and professionally. My landlord made a surprise request which was managed marvelously by Donna. This is a great agency. And I'm saving a ton of money on car insurance!"
We responded:
"Thanks Scott for the wonderful review! We appreciate your business! We’re happy to help with all your insurance needs!"
Profile photo of Marsha Sweet

Marsha Sweet

August 14, 2024

5  out of  5
rating by Marsha Sweet
"We switched our insurance to State Farm in July 2024, with Shawna and Jackie's help!! They were incredible to work with! We never felt pressured in making a decision - they provided accurate information in order for us to move forward with better coverage and lower rates than we had previously. We highly recommend Shauna, Jackie and the rest of the team, without reservation!! If you're looking for an honest and fair quote, give them a call, you won't be disappointed!! Thanks, Jackie, for being so helpful and kind!!!"
We responded:
"Thanks Marsha for the kind words! We are happy to help with all your insurance needs and questions . I’m glad Jackie made the transition so pleasant! We appreciate your business!"
Profile photo of Janice Dudley

Janice Dudley

August 5, 2024

5  out of  5
rating by Janice Dudley
"My husband has always had all of our insurance needs with State Farm. He has always taken care of everything regarding insurance. One of the reasons being that he had to deal with many different insurances in his automotive warranty job. He would always say he never had any issues with State Farm like he did with other insurance companies. That is why he would only use State Farm for our personal use. My husband passed away this past March, so I have had to learn how to take care of insurance on my own. The Shawna Kolles Agency has been a lifesaver for me. No matter who I work with in that office they are so helpful, personable, knowledgeable, and so friendly. I will always rely on State Farm and the Shawna Kolles Office. Thank you♥️"
We responded:
"Janice! Thank you for the kind words. We are so sorry for your loss. Myself and my team are here to help you with all your insurance needs!"
Profile photo of Stirling Nelsen

Stirling Nelsen

August 3, 2024

5  out of  5
rating by Stirling Nelsen
"I recently had the pleasure of working with Josh Taylor at State Farm for a personal item policy, and the experience was exceptional. Josh demonstrated outstanding professionalism and attention to detail, ensuring all my concerns were addressed thoroughly. His extensive knowledge and clear communication made the process seamless and stress-free. Josh's commitment to providing personalized service truly stood out, and I felt valued and well-informed throughout. I highly recommend Josh Taylor at State Farm for anyone seeking reliable and efficient insurance services."
We responded:
"Thanks for the great review Stirling! I’m happy to hear you received exceptional customer service from Josh! He is a huge asset to our team at Shawna Kolles State Farm!"
Profile photo of Ben Brandriet

Ben Brandriet

July 16, 2024

5  out of  5
rating by Ben Brandriet
"Shawna’s entire team has been helpful and informative on annual price change questions, kind and respectful when I ask general questions, and overall genuine and nice when on the phone."
We responded:
"Thank you Ben! I’m happy to hear my team is pleasant and easy to work with!"
Profile photo of logan stockamp

logan stockamp

July 10, 2024

5  out of  5
rating by logan stockamp
"Shawna is great to work with! We saved thousands after switching and we added life insurance policies. Shawna explains the whole process in such detail it makes the transition easy. I would highly recommend Shawna and her team."
We responded:
"Thank you Logan! I’m happy we could get your family protected with home, auto and life insurance! We look forward to taking care of all your insurance needs!"
Profile photo of Jackie Roman

Jackie Roman

June 29, 2024

5  out of  5
rating by Jackie Roman
"Worked with Shawna to insure my home and she explained everything so clearly and throughly!"
We responded:
"Thank you Jackie for the kind words! We like to make sure that our customers understand the coverage they choose!"
Profile photo of Rylie Baldes

Rylie Baldes

June 26, 2024

5  out of  5
rating by Rylie Baldes
"Shawna and her team are amazing! I worked with Shawna to get life insurance and she made the process easy. This team is reliable and eager to help with all of your insurance needs!"
We responded:
"Thank you Rylie! It was so good to get your personalized life insurance plan in place to protect your family!! We love helping our customers with this!"
Profile photo of Deb Ascher

Deb Ascher

June 22, 2024

5  out of  5
rating by Deb Ascher
"Shawna's office is a very welcoming business! Questions I have are answered in an efficient manner. Donna, who is at the reception desk, is a competent, knowledgeable, and respected professional who is an important asset to Shawna's team!"
We responded:
"Thank you Deb! We agree that Donna is an amazing customer care representative!! She goes above and beyond to help our clients with all their insurance needs!"
Profile photo of Maddy Kessler

Maddy Kessler

June 21, 2024

5  out of  5
rating by Maddy Kessler
"The staff here are always so kind and go above and beyond. Thankful for their years of help!"
We responded:
"Thank you Maddy! I’m so proud of my team! They take such good care of our customers! I appreciate your business!"
Profile photo of craig walker

craig walker

June 11, 2024

5  out of  5
rating by craig walker
"When our former agent of 15 years said that are premiums were what they were, we took Shawna and company to task. Not only do we have better coverage but Shawna's Agency saved us over 3500.00 per year in premiums. Down to earth. Eager to explain. Just an absolute pleasure to work with. Craig & Jayne"
We responded:
"Thank you Craig and Jayne! I’m happy we could save you money and made switching companies as painless as possible. We look forward to taking care of all your insurance needs!"
Profile photo of Jacqueline Sandoval

Jacqueline Sandoval

May 23, 2024

5  out of  5
rating by Jacqueline Sandoval
"Worked with Shawna to transfer my life insurance and she made the process so easy. I highly recommend Shawna Kolles State Farm!"
We responded:
"Thanks Jacqueline for the kind words! We like to make your insurance experience as pleasant as possible."
Profile photo of Jeff Scruton jr

Jeff Scruton jr

April 5, 2024

5  out of  5
rating by Jeff Scruton jr
"Shawna and Sarah were very helpful with my insurance needs. Took the time to explain as needed. Would rate higher than five stars, if I could."
We responded:
"Thank you Jeff! We appreciate the kind words and look forward to helping with all your insurance needs! "
Profile photo of Kenneth Brown

Kenneth Brown

February 29, 2024

5  out of  5
rating by Kenneth Brown
"I just had to come on here and share my experience with Josh, he was very kind and made me feel very comfortable in our conversation! I had so many questions and he answered them and I did not feel rushed. I highly recomend speaking with Josh, thank you!"
We responded:
"Thanks Kenneth for the great review! I’m happy Josh made you feel comfortable and answered all your questions! We look forward to helping you with all your insurance needs!"
Profile photo of Ray Wilson

Ray Wilson

February 19, 2024

5  out of  5
rating by Ray Wilson
"Very pleasant & helpful to work with!"
We responded:
"Thanks Ray for the kind words. We look forward to helping with all your insurance needs!"
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shelbey eaton

February 2, 2024

5  out of  5
rating by shelbey eaton
"I had a great experience while working with Sarah as I transitioned states for work. She was thorough in ensuring I get the best deal on insurance. 10 out of 10 recommend working with this team!"
We responded:
"Thanks for the kind words! I’m glad Sarah offered such a great insurance experience! "
Profile photo of Terrie Peterson

Terrie Peterson

December 19, 2023

5  out of  5
rating by Terrie Peterson
"Sarah C with the Shawna Kolles agency was great to work with! She was knowledgeable & personable. She gave me good advice & was able to quote and save me money compared to my current provider so I easily made the switch! Highly recommend:-)"
We responded:
"Thank you Terrie for the wonderful review! I am very proud that my team takes the time to educate on insurance coverages and gives knowledgeable recommendations! Thank you for your business!!"
Profile photo of Jessica Lindley

Jessica Lindley

December 5, 2023

5  out of  5
rating by Jessica Lindley
"Awesome to work with. She gets things done right away. She works at getting you the lowest quotes. Very friendly"
We responded:
"Thank you Jessica for the nice review! Helping people save money is what we work towards along with good customer service!"
Profile photo of Vikilani Sutherland

Vikilani Sutherland

November 30, 2023

5  out of  5
rating by Vikilani Sutherland
"Donna was so very helpful with getting us answers to our questions about insurance while we were closing in our house in January"
We responded:
"Thanks for the 5 star review!! We strive to provide exceptional customer service here at the Shawna Kolles Agency!!"
Profile photo of Marlys Hermsnsen

Marlys Hermsnsen

November 30, 2023

5  out of  5
rating by Marlys Hermsnsen
"THE BEST EXPERIENCE EVER! I will 100% be coming back and telling all my friends and family to go here! Josh was great he was so helpful and gave me so much information! Thank you to Josh and the whole team for making such a great experience!"
We responded:
"Thanks Marlys for the amazing review! I’m so happy you had such a wonderful experience! "
Profile photo of Bianca

Bianca

November 30, 2023

5  out of  5
rating by Bianca
"Josh was so helpful over the phone! I am very likely to send someone his way, very wonderful customer Service!!!"
We responded:
"Thank you Bianca for the wonderful review! Providing great customer service is what we strive to achieve!"
Profile photo of Jason Thoen

Jason Thoen

November 8, 2023

5  out of  5
rating by Jason Thoen
"Sarah was very helpful and patient helping me switch to State Farm. I saved hundreds on homeowners insurance as well."
We responded:
"Welcome to State Farm Jason! I’m glad we could save you money on your insurance! We look forward to helping with all your insurance needs!"
Profile photo of Jason Oakland

Jason Oakland

October 24, 2023

5  out of  5
rating by Jason Oakland
"Very friendly and gave me great rates on my car and renters insurance."
We responded:
"Thanks Jason! I’m glad we could save you money in your insurance!"
Profile photo of Linda Benson

Linda Benson

October 17, 2023

5  out of  5
rating by Linda Benson
"I had to replace my bank credit card that my insurance was charged to and didn't know how to set it up on-line. Glen helped me walk through the process. He was patient, respectful and helped me so much. I'm glad I'm with State Farm. I always get the best service."
We responded:
"Thanks Linda for the nice review! I’m happy we provide you with great customer service! "